UPTOWN VET CLINIC
  • Home
  • Contact
    • In Case of Emergency
  • About
    • Your Ann Arbor Vets
    • Our Services
    • Tour Our Clinic
    • Additional Links
    • Career
  • News, Specials, and Blogs
  • In Our Hearts and Memories
  • Forms
  • In Our Hearts and Memories
  • Home
  • Contact
    • In Case of Emergency
  • About
    • Your Ann Arbor Vets
    • Our Services
    • Tour Our Clinic
    • Additional Links
    • Career
  • News, Specials, and Blogs
  • In Our Hearts and Memories
  • Forms
  • In Our Hearts and Memories

What to expect at your appointment: COVID-19 Edition

11/18/2020

0 Comments

 
As we've mentioned on our home page, we plan to use a curbside model for the foreseeable future. We're hoping this guide will help you to prepare you for your appointment and make it go as smoothly as possible.

There are a few things you can do before you even leave the house. Make sure your phone is charged, operational, and, most importantly, WITH YOU. We also ask every pet to be restrained properly for the transport from the car to the door. We've found the walk to the door is the most stressful for many dogs and for us. By having correct-fitting collars and harnesses with leashes (locked if they are retractable) it greatly reduces the chances of them slipping out. For cats and exotics, we won't carry them into the clinic if they are not properly secured in a carrier or suitable container. If you are bringing a new patient in or this is the first time visiting our clinic, please fill out the "New Patient Form" or "New Client Form" beforehand. Don't forget any pertinent records or samples!

Now that you have prepared for your appointment, here's what will happen when you arrive at the clinic. First, call us at (734)929-4071. We'll get you checked in and take down the best number to reach you at during the appointment. Then you'll likely be placed on a brief hold until a technician is available to take a history. They'll then come out to bring your pet into the clinic for the exam. For dogs, we ask owners to step out of the vehicle while wearing a mask to hand off the leash. Dogs are more comfortable coming with us when we don't reach into the car for them. We're happy to get carriers or other containers from your car, we just ask you wear a mask during face-to-face interactions.

We'll have you wait in the parking lot while we do the exam because we are limited in the number of pets we can have in the clinic at this time. If you leave, we may not be able to get started on our next appointment because we can't get your pet back to you. After the doctor completes their exam, they will call you from a restricted number because we are limited in the number of phone lines we have. The technician will then bring your pet back out if they haven't returned them by this point. They will get you checked out and go over any medications then. Please let us know if you have any questions and we look forward to seeing the top half of your face soon!
0 Comments

    Archives

    April 2021
    March 2021
    November 2020
    January 2020
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    June 2018
    May 2018
    April 2018
    March 2018
    June 2017
    May 2017
    February 2017
    January 2017
    October 2016
    September 2016
    August 2016
    June 2016
    May 2016
    April 2016
    March 2016
    January 2016

    Categories

    All
    Newsletters
    Pet Of The Month

OFFICE HOURS

Monday 8:00 am to 6:00 pm
Tuesday 8:00 am to 5:00 pm
Wednesday 8:00 am to 5:00 pm
Thursday 8:00 am to 6:00 pm
Friday 8:00 am to 5:00 pm
Saturday 9:00 am to 12:00 pm
Sunday Closed

ONLINE PHARMACY

Picture

UPTOWN VETERINARY CLINIC
FORMERLY: CITY PETS VETERINARY CLINIC

Phone: (734) 929-4071
1723 Plymouth Road
Ann Arbor, MI 48105

IN CASE OF EMERGENCY

Emergency Vet Hospital (734) 369-6446
Ann Arbor Animal Hospital (734)662-4474

Blue Pearl Vet Hospital (734) 971-8774

OUR PARTNERS IN CARE

See your pet on Petly – As your pet's personal health page, Petly is a special place for you and your pet. You're just one click away! – GO TO PETLY
“pet
Picture
Picture
Site powered by Weebly. Managed by IDEXX Laboratories